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Privacy Policy

A clear account of what personal information reaches us when you visit massagechairsguc.it.com or email our team — and what we do with it.

01Who is responsible for your data

This website, massagechairsguc.it.com, is run by GUC Massage Chairs from 419 Kings Mill Rd, Oakman, Alabama, 35501. When this notice says “we”, “us” or “our”, it means GUC Massage Chairs acting as the party that decides how personal information connected to this website is handled.

02Information we receive

We deliberately keep data collection small. This site has no account system, no checkout and no online forms. The personal information we receive falls into two groups:

  • Email address
  • Name you sign with
  • Message content
  • Basic server logs

Emails you send us. If you write to our support address, we receive your email address, any name in your signature, the content of your message and anything you choose to attach.

Technical server logs. Like almost every web server, the one hosting this site may automatically record requests, such as IP address, browser type, the page requested and the time of the visit. These logs are used to keep the site running and secure.

03Why we use it

We only use personal information for purposes connected to your contact with us:

  • to read and reply to your questions about our massage chairs;
  • to share product details, availability or order information you have asked for;
  • to keep records of our correspondence in case you follow up later;
  • to diagnose technical faults and protect the website against misuse.

We do not use your information for automated decision-making or profiling, and we do not add you to marketing lists simply because you emailed us.

04Our reasons for processing

Where the law asks us to identify a reason for handling your data, we rely on: taking steps you have asked for before any purchase; our legitimate interest in answering customer messages and keeping the website secure; and compliance with legal obligations such as tax or consumer-law record keeping where a purchase takes place.

05Who else may see it

We do not sell or rent personal information. Limited sharing may happen with:

  • Service providers who host the website or our email inbox and process data only on our instructions;
  • Delivery or logistics partners, only if you arrange a purchase and need a chair delivered;
  • Authorities or advisers where the law requires it or where needed to protect our rights.

06How long we keep it

Email correspondence is kept for as long as needed to deal with your question and any follow-up, and then reviewed and deleted when there is no ongoing reason to keep it. Where a purchase is involved, related records may be kept longer to meet legal and accounting duties. Server logs are kept for a short period set by our hosting provider.

07Keeping it safe

We use reputable hosting and email services, restrict inbox access to people who need it, and serve the website over an encrypted connection. No system is completely immune to risk, so please avoid sending highly sensitive information, such as payment card numbers, by email.

08Your choices and rights

Depending on where you live, you may be able to ask us to show you the information we hold about you, correct it, delete it, limit how we use it, or object to certain uses. You may also be able to ask for a copy in a portable format.

To make a request, email [email protected]. We may need to confirm your identity before acting. If you are unhappy with our response, you can contact the data protection or consumer authority where you live.

09Children

This website is intended for adults shopping for home furniture. We do not knowingly collect personal information from children. If you believe a child has emailed us, let us know and we will delete the message.

11Changes to this notice

We may update this privacy notice as our website or services change. The effective date at the top of this page shows when it was last revised. Significant changes will be reflected here before they take effect.